ClosetéPrivacy Policy
Last updated: June 2026
INTRODUCTION
Closeté ("we", "our", "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use the Closeté mobile application and services.
INFORMATION WE COLLECT
Account Information
- Name
- Email address
- Phone number
Transaction & Listing Information
- Item details (photos, videos, descriptions)
- Pricing and listing data
- Purchase and order history
Location & Delivery Information
- Collection address (for sellers)
- Delivery address (for buyers)
Payment Information
- Payment details (processed securely via third-party providers)
- We do not store full card details
Authentication Data
- Images and scans used for item verification
- Results of authentication checks
Device & Usage Data
- Device type
- App usage
- Log data (for performance and security)
HOW WE USE YOUR INFORMATION
We use your data to:
- Facilitate buying and selling of luxury items
- Arrange collection and delivery
- Authenticate items and prevent fraud
- Process payments securely
- Improve app performance and user experience
- Communicate updates, orders, and support
AUTHENTICATION & FRAUD PREVENTION
Closeté uses a combination of:
- Internal verification processes
- Third-party authentication tools
We may analyze submitted item data to detect potential fraud and ensure platform trust.
SHARING YOUR INFORMATION
We only share data when necessary:
With Service Providers
- Payment processors
- Delivery partners
- Authentication providers
With Other Users
- Limited information (e.g. first name, listing details)
Legal Requirements
- If required by law or to protect our platform
DATA SECURITY
We implement appropriate security measures to protect your data, including:
- Encrypted data transmission
- Secure storage systems
- Access controls
YOUR RIGHTS
You have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
To do so, contact us at:
[email protected]DATA RETENTION
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
LOCATION OF SERVICE
Closeté currently operates in Dubai, United Arab Emirates.
Some features may be limited based on your location.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be reflected with an updated "Last updated" date.
CONTACT US
For any questions: